Nebraska Furniture Mart embraces Microsoft 365 to work smarter

What do you do when faced with disparate solutions for hybrid work? Microsoft Teams creates the digital equivalent of the spontaneous communications that happen in an office setting, so employees feel connected, collaborative, and safe. Nebraska Furniture Mart (NFM) implemented Microsoft Teams in their effort to streamline communication tools. The combination of Teams and a hybrid work policy expanded their recruiting area, drawing talent by offering leading-edge tools and a people-first culture.

Consolidating on a single solution drives efficiency and collaboration, improving customer service—all while saving costs.

The ability to work securely from anywhere already played a role in Nebraska Furniture Mart’s (NFM) digital transformation vision, but COVID-19 pushed that goal to the forefront. Decision makers at NFM chose Microsoft 365 to advance a cloud-first strategy and standardize on a single solution. Consolidating communication on a single solution like Microsoft Teams helped drive efficiency and collaboration—all while saving costs. NFM implemented Teams Rooms systems at its Omaha headquarters, and the company will soon roll out the solution across all its stores, as well as integrate Teams Phone capabilities in the future.

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